Where is boarding located?

Our home-style boarding is located  at Jenna's home in Southeast Austin, 78744 - on the way to the airport! This home has large backyard, privacy fence, and pet friendly furniture.

 

What is included in boarding?

Feeding, fresh water, medication administration, several enriching backyard outings, daily food enrichments, daily walk, and lots of love (cuddling if desired). 

 

What time is check-in and check-out for boarding?

Boarding is 24/7.

Weekday Drop Off & Pick Up Times:
7am, or 4:30-9pm

Weekend Drop Off & Pick Up Times:
9am-9pm

 

How do I schedule an evaluation?

Use the link to our customer portal to complete the following steps: ​

1. We will send you a password reset email for KennelBooker, our profile and scheduling portal

2. Complete dog profile(s) in Kennelbooker located on the Home page

3. Sign Agreements in Kennelbooker located under the Account section

4. Book Evaluation in Kennelbooker ($50)

 

How do I reserve boarding?​ (Existing Clients Only)

• Request Boarding reservation in Kennelbooker 

• Pay a 50% deposit (all payments can be made to Venmo @sunflowerdogcare)

 

How can I pay? 

Venmo @sunflowerdogcare is the best way to pay. There is also an option to add a tip prior to checkout.

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Cash and check are also accepted.

 

What are your holiday rates?

The holiday rate is an additional 25% fee for days leading up to and following major holidays, including Fourth of July, Thanksgiving, Christmas, and New Years. 

 

What is your cancellation policy?

A full refund will be provided with at least four weeks notice, or in the event of death of pet.
A 50% deposit refund will be provided with at least 2 weeks notice.
 

What should I bring for boarding?

Food, medication/supplements, treats, chews, blanket and/or bed, favorite toy(s), collar, harness, crate (if applicable). I will provide bowls, enrichments, and lots of dog items as needed. 

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KennelBooker Customer Portal

Why aren't my vaccine records uploading/verifying?

It may seem like your upload did not work, however it likely did! We manually verify your records and update the system as soon as we can. Email us at hello@sunflowerdogcare.com if you have any questions or concerns.

 

How do I schedule boarding?

Step 1: Login to Kennelbooker

Step 2: Select Book